Frequently Asked Questions (FAQ)

Yahan un sawalon ke jawab hain jo hamare customers aksar poochte hain. Agar aapko kuch aur poochna ho, toh aap humein WhatsApp kar sakte hain.

Kya main partial payment (advance) kar sakta hoon? Ji haan, Alloy wheels aur Seats jaise bade items ke liye hum partial payment accept karte hain taaki aapka order book ho sake. Baaki payment dispatch se pehle ya delivery ke waqt (agar available ho) karni hogi.
Order cancel kaise karein? Aap order dene ke 12 ghante ke andar cancel kar sakte hain. Lekin dhyan rahe, Seats aur Alloys jaise special items par cancellation ke waqt 10% charge lag sakta hai kyunki wo aapke liye specially mangwaye jaate hain.

Mera order kitne din mein aayega?
- Standard Items: 1-2 din mein dispatch hote hain.
- Genuine Parts: 3-5 din lagte hain.
- Seats aur Alloy Wheels: Inhein quality check aur packing mein 5-7 working days lagte hain. Delivery aapke shehar ke hisaab se dispatch ke baad 3-10 din mein ho jaati hai.
Kya aap India mein har jagah delivery karte hain? Ji haan, hum pure India mein safely bike accessories deliver karte hain.

Agar item damaged nikle toh kya karein? Humari “Unboxing Video Rule” bahut zaroori hai. Parcel kholte waqt ek clear video banayein. Agar video mein damage dikhta hai, toh hum turant replacement ya refund denge. Bina video ke damage claim accept nahi hoga.
Kya main item return kar sakta hoon? Haan, 7 din ke andar return ho sakta hai, basharte item unused aur uninstalled ho. Electrical parts aur fitted items return nahi hote.

Kya aapke parts “Genuine” hote hain? Ji haan, jo parts hum “Genuine” bolkar bechte hain, wo 100% original OEM parts hote hain.
Kya main ghar par fitting kar sakta hoon? Hum recommend karte hain ki aap kisi professional mechanic se hi fitting karwayein taaki aapki bike aur part dono safe rahein.

Humein yahan contact karein: