Privacy Policy and Terms & Conditions pages

At SSM Moto, we value your privacy. This policy explains how we handle your information when you visit https://ssmbikemodifications.com/.

Information We Collect

  • Order Details: When you buy from us, we collect your name, shipping address, phone number (WhatsApp), and email to process your order.
  • Payment Info: We use secure third-party payment gateways. We do not store your full credit card or bank details on our servers.
  • Cookies: We use basic cookies to remember what is in your shopping cart and to improve your browsing experience.

How We Use Your Info

  • To ship your orders and send tracking updates via WhatsApp/Email.
  • To communicate with you about your order or answer your questions.
  • To improve our website products and services.

Third-Party Sharing

We only share your address and phone number with our courier partners to ensure your package reaches you. We never sell your data to outside marketing companies.

Data Security

We take reasonable steps to protect your personal information. However, no internet transmission is 100% secure, so we encourage you to use strong passwords for your account.

2. Terms & Conditions

By using this website, you agree to follow the rules listed below.

1. General Conditions

  • By placing an order, you confirm that you are at least 18 years old or have parental permission.
  • We reserve the right to refuse service or cancel orders if we suspect fraudulent activity.

2. Pricing and Payments

  • All prices are listed in INR. Prices may change without notice.
  • Partial Payments: For specific items like Seats or Alloys, we may accept a partial payment to book the order. The balance must be paid as agreed before dispatch or at delivery.

3. Product Accuracy

  • We try our best to show the exact colors and details of our motorcycle parts. However, because of screen settings, the actual product might look slightly different.
  • Genuine Parts: We guarantee that items marked “Genuine” are authentic OEM parts.

4. Modifications & Safety

  • SSM Moto is a retailer of parts. We are not responsible for any damage caused to your motorcycle due to incorrect installation by the customer or a third-party mechanic. We recommend professional installation for all modifications.

5. Shipping & Returns

  • All orders are subject to our Shipping and Refund Policies.
  • The Unboxing Video is a mandatory requirement for any dispute regarding missing or damaged items.

6. Intellectual Property

  • The logos, images (including those branded with SSM Moto), and text on this website are our property. You may not use them for commercial purposes without our permission.

7. Governing Law

  • Any disputes will be handled under the jurisdiction of the courts in Central Delhi, India.

Contact Us

For any questions regarding these policies, please reach out:

  • WhatsApp: +91 92110 36435
  • Email: ssmbikemodification@gmail.com
  • Address: 1461/23, 1st Floor, Naiwala, Karol Bagh, New Delhi – 110005
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